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We cannot discuss any client or potential client with anyone – friends, family, hospitals, agencies, sponsors, etc. – without a written release of information, signed by the client. We are able to generally discuss our program and procedures (non-medical, 12-step based, basic intake procedures, etc.), but must be careful not to disclose specific information about clients.
If someone calls to speak to a current, former, or potential client, and we do not have a release of information:
"Due to Federal confidentiality law (42 CFR Part 2), we are unable to confirm or deny that person's presence at our location. However, we can take a message, and if that person is here, he or she will be given the message."
We should follow this procedure anytime someone calls to speak to a client, even if the client is not present.
We should follow this procedure anytime someone calls to speak to a client, even if the client is not present.
**This applies to law enforcement as well- police are not allowed to enter Dawn Farm sites without proper documentation that conforms to 42 CFR Part 2. Please see Law Enforcement Information for more information.
If you are looking for specific forms related to Confidentiality, please visit the homepage of this section.
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