House Manager

CONTRIBUTION TO MISSION & CONTINUUM OF CARE

The goal of Dawn Farm is to remove the barriers that people with addictions face to entering into recovery. House Managers help to further this mission by supporting residents through recovery housing and helping connect them to the recovering community.

CORE RESPONSIBILITIES

• Lives on-site and is available to address residents’ needs as they arise

• Provides hope, emotional support and motivational support to help residents sustain recovery

• Ensures new residents have welcoming environment upon move-in

• Coordinates scheduling of new admissions to housing and completes intake process with residents

• Provides any needed care packages requested by new residents (e.g. food, bedding, towels, and personal hygiene products)

• Helps residents advocate appropriately for themselves in the community to assure that barriers to recovery are addressed

• Enforces transitional housing program rules

• Verifies mutual aid meeting attendance

• Leads weekly house meetings (approximately 60 minutes)

• Promotes support and fellowship among housemates

• Addresses and helps resolve any interpersonal conflicts that arise in the house

• Administers substance testing at regular intervals

• Documents emergencies and other significant events via an incident report

• Assists with regular cleaning of transitional housing site

• Monitors resident volunteer activities at annual events and community service in the community

• Reviews weekly Accounts Receivable reports and monitors residents’ program fee payments

• Participates in all required trainings, staff inservices, and special events

• Consults with Transitional Housing Coordinator for support and guidance, as needed

PERSONAL CHARACTERISTICS

• Desire to learn and be challenged

• Ability to identify and work with the strengths of residents and co-workers

• Passion for helping people recover

• Ability to communicate effectively and efficiently in difficult situations

• Initiative to seek solutions in challenging situations

• Willingness to accept unexpected tasks as they arise

• Listens to residents more than talks to residents

• Follows through on commitments

• Demonstrates self-awareness and is open to feedback from others

ALL DAWN FARM EMPLOYEE RESPONSIBILITIES

• Integrates Dawn Farm mission and core values into daily functions

• Familiar with recovery principles and the philosophy and practice of 12-step recovery

• Pursues continuing education to improve job knowledge and maintain licensing/certification, as applicable

• Able to interact with a wide variety of people in a cordial, professional manner, both independently and as part of a team

• Able to interact with residents and family members in an empathetic manner while maintaining professional boundaries

SUPERVISORY RESPONSIBILITIES

None

CREDENTIALS

• High school diploma or general education degree (GED); or up to one month related experience or training; or equivalent combination

• CPR certification

RECOVERY

• At least eighteen months of continuous sobriety, if in recovery from addiction

• If ever a resident in any Dawn Farm program, at least one year since the date of last service, with exception of transitional housing

• Actively participates in recovery community by regularly attending mutual aid meetings

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For all Dawn Farm employees

• While performing the duties of this job, the employee is regularly required to speak and listen

• The employee is frequently required to use hands to write, type, use phone, and to reach with hands and arms

• The employee is frequently required to sit, stand, and walk

• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

• The employee must occasionally lift and/or move up to 25 lbs

Additional demands specific to this job

• House managers working as Resident Aides or other jobs with an overnight shift should avoid scheduling overnights if at all possible. If an emergency shift is needed, you must get clearance from the Transitional Housing Coordinator

Approved By: Ross Zini, James Balmer

Approved Date: October 2020