Limited English Proficiency (LEP)

Dawn Farm strives to meet the treatment needs of all clients. In an attempt to meet the needs of persons with special speech, language or hearing needs Dawn Farm will: 

1. Identify the languages that are likely to be encountered and estimating the number of LEP persons in the service area. 

2. Have “I speak” cards available so that clients can identify their primary languages 

3. Work with clients to inform them of all service options including referrals to services that specialize in meeting their needs. 

4. Identify interpreter services for the event they are needed to meet a client’s treatment needs. 

5. Keep copies of forms needed to serve clients in the languages we determine as likely to be encountered. 

6. Seek bi-lingual employees when filling positions in the agency. 

7. All clinical and direct care staff will take LEP training upon hire and every 2 years after.

Language Line (CyraCom)

Dawn Farm has a contract with CyraCom for language services.  

Our Account Number:  501016449

To use the language line:

1. Call 1-800-481-3293

2. Enter our Account# 501016449 and our PIN# 3960

3. Say the language you need and connect to the next available interpreter.

4. Once the interpreter comes on the line, introduce yourself, state the purpose of your call and instruct the interpreter to proceed

5. Email the Project Manager AJ Leath to inform her that you have used this service. 

Backup Toll-Free Numbers ( in the unlikely event one of these networks goes down)

Backup Toll-Free # (844) 203-2025

Back-up  Long-Distance # 1(520) 635-4202