Dawn Farm Intake Team (DFIT) Team Leader

CONTRIBUTION TO MISSION & CONTINUUM OF CARE

The goal of Dawn Farm is to remove the barriers that people with addictions face to entering into recovery. The Dawn Farm Intake Team helps to further this mission by acting as a “front door” to all programs- providing information and completing screenings for all potential clients and their families.

CORE RESPONSIBILITIES

• Answers phones and provides information to interested parties about Dawn Farm services and admissions procedures

• Completes initial screening for services and contacts supervisors and/or medical staff as appropriate for guidance

• Facilitates client referrals, including funding sources, hospitals, treatment providers, etc.

• Schedules appointments and manages waitlists

• Acts as part of the treatment team, documenting and communicating all relevant information to other staff

• Proficiency in various computer applications including Google Suite, electronic medical records etc.

• Performs various clerical tasks, including scanning, making copies, etc.

• Develops and maintains relationships with key referral sources

• Helps maintain long-term residential census by assisting development staff with outreach efforts

• Assists with hiring new Intake Team staff

• Participates in staff meetings, required trainings, staff inservices, and special events

• Completes other duties, as requested

• Completes and documents emergency drills and site inspections

• Assists with training of new staff

PERSONAL CHARACTERISTICS

• Amiable

• Patient

• Solid Multi-tasker

• Cool under pressure

• Empathetic

• Task-oriented

ALL DAWN FARM EMPLOYEE RESPONSIBILITIES

• Integrates Dawn Farm mission and core values into daily functions

• Familiar with recovery principles and the philosophy and practice of 12-step recovery

• Pursues continuing education to improve job knowledge and maintain licensing/certification, as applicable

• Able to interact with a wide variety of people in a cordial, professional manner, both independently and as part of a team

• Able to interact with clients and family members in an empathetic manner while maintaining professional boundaries

SUPERVISORY RESPONSIBILITIES

• Takes the lead on training new Intake Team staff

• Facilitates DFIT staff meetings when the Clinical Director is not present

• Provides coaching and guidance for DFIT

CREDENTIALS

• Bachelor's Degree in social work or related field (strongly preferred)

• CPR certification

RECOVERY

• At least eighteen months of continuous sobriety, if in recovery from addiction.

• If ever a client in any Dawn Farm program, at least one year since the date of last service.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For all Dawn Farm employees

• While performing the duties of this job, the employee is regularly required to speak and listen.

• The employee is frequently required to use hands to write, type, use phone, and to reach with hands and arms.

• The employee is frequently required to sit, stand, and walk.

• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

• The employee must occasionally lift and/or move up to 25 lbs.

Additional demands specific to this job

None

FLSA Status: Non-Exempt

Approved By: Anna Byberg, James Balmer

Approved Date: October 2020